Joe McDonald, Service Manager

Joe was born and raised in Grand Rapids and graduated from West Catholic High School. After 15 years working for a large, national, public uniform rental company, Joe finally joined Model in 2019.  Joe worked for years as a RouteSlaes Rep, before being promoted several times, so he intimately understands the needs of customers, and how to meet those needs. Joe cares deeply for customers and goes out of his way including working on weekends as needed.  He lives happily with his wife and two dogs, Lola and Champ.  He likes to watch and play sports, including football and baseball and is part of a basketball league, and likes to kick back with some country music. Joe’s proudest moment was when he finished in the top two at a national account management class. He also signed the largest agreement in his location’s history. Joe chose Model because of the family atmosphere. “Coming from a giant corporation you are looked at as a number and not a person. Work-life balance is a huge deal for me and I have that at Model.”

  • Brett Higley- Top Grade Aggregates
  • Vaneese, CEO- Family Outreach Center, Inc.
  • Robin Mellema- Kendall College of Art & Design of Ferris State University