"They are very diligent...very knowledgeable.....willing to bring samples of any type of uniform so an employee can see before ordering...The employees at Model are very friendly and very helpful, their billing is very easy to understand. I would recommend them to any company..."
"Brandon is doing a wonderful job here. We now spend almost no time dealing with the uniform program. I used to spend hours every week for our hundred guys in uniform. We can completely trust Brandon. He has really taken a lot off my plate. We have cut our office personnel in half and I am doing everyone else’s job. I wouldn’t have time to deal with any issues. I am so happy we switched to Model.”
"Denny has done an absolutely outstanding job providing us with uiforms, mats, mops, and towels. Denny is always very courteous, dependable and respoinsive to our needs....We have had Model over the past 50 years...It is without reservation that I would recommend Model..."
"We have been using Model since 1996. Jake has done a tremendous job...and the support in Model's office is impeccable. Any questions or concerns are addressed promptly and clearly by their representatives, allowing us to tend to our customers instead of uniform problems. Any new orders placed are completed in great time. There is no quesiton as to the length Model will go to make our experience and relationship such a success. We would highly recommend Model to anyone looking for a company to rely on and ensure the representatives of their company look their best."
"It is not often in this day and age we find people who take (such) personal pride in servicing their customers and leaving them with a desire to want to do business with (them). I would like to point out all the small considerations he has concerned himself with in respect to satisfying our needs but they would be too numerous to mention."
AUTO REPAIR SHOP
"...we have had only one sales person and one driver (RouteSales Rep). That means a lot to us as it shows the stability we like to see in companies we choose to have a working relationship with...With our previous uniform supplier we had a difficult time getting the same uniforms back every week; this has not been the case with Model. Our technicians are very satisfied with the cleaning and care of their uniforms. I have also worked with the billing department which has proven to be pleasant. My issue was taken care of with the very next billing cycle...Our company would give Model, and our driver, Dan, an A+. Excellent job to all!"
ALARM & FIRE SYSTEMS COMPANY
"We have used Model for over 20 years. When a problem does arise, Model has been quick to resolve it and has kept our managment advised all along the way."
TRUCK AND TRAILER REPAIR AND SALES
"Thank you for the last two years of outstanding quality and service...You have taken care of our needs: shortages on uniforms, uniforms not being repaired, and most of all making sure ALL the uniforms are here. Thank you for presenting us with the paper products you carry--it has been a huge savings...I have and would highly recommend Model to handle anyone's uniform issues."
"Our RouteSales Rep and problem solver is Dan and he does a very good job keeping things under control here in every way...if there is a question on something, it is taken care of right away. I would not hesitate to recommend Model to others."
LUXURY NEW CAR DEALER
"We have been with Model for over 15 years. Their service is always helpful and positive. Everyone we talk to is always polite and courteous...garments are cleaned properly and returned promptly. The competitive pricing and quality products give us the best value. I would recommend Model for the best value and convenience. Our customers expect the best service possible and we expect the same from Model. They are always fast and accurate with size changes, repairs and employee changes."
"We have been very pleased with the services Model provides for us. In comparison to our previous service, their cleaning costs are less expensive, and we've noted that, unlike before, Model is more accurate at returning what had been picked up for cleaning. Before, billings for some stores having the same amount of turn-in would be charged more, but with Model, our billings and pricing are always consistent. The Model Service Manager regularly stops by or calls to make sure we are getting the best service. We are very satisfied with Model and would recommend them."
CONTACT MODEL 100 28th St. SE Grand Rapids, MI 49548 800-968-5391 fax: 616-241-0677